Management
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| Content Standards |
Concepts |
Performance Standards/Performance Indicators |
| Use managerial functions to achieve organizational goals |
Planning |
Discuss the strategic planning process including the following:
- Differentiate between a mission and vision statement.
- Analyze a company’s competitive position by using SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis.
- Contrast the various types of plans used by managers including short/long range, strategic, tactical, and operational plans; and policies and procedures.
- Differentiate between growth and consolidation strategies that may be used by an organization.
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| Content Standards |
Concepts |
Performance Standards/Performance Indicators |
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Leading /Directing |
Leadership:
Individual
- Adapt personal leadership style to effectively relate in workplace situations
- Discuss the various leadership styles with examples.
- Identify and discuss the factors which determine the appropriate leadership style to be used.
- Recognize and understand the strengths and weaknesses of your style and apply in different situations
- Employees
- Distinguish between positive and negative stressors and determine an effective stress reduction plan
- Team/Group
- Discuss the importance of group/team building with examples (i.e. empowerment, delegation, etc.)
- Examine and compare various forms of employee compensation (i.e. salaries, benefits, etc.)
- Motivation:
- Discuss the importance of motivation in relation to performance.
- Discuss the various factors which affect employee motivation.
- Discuss the diversity of needs of employees in order to apply strategies that will enhance employee productivity.
- Discuss the various motivational strategies with examples.
- Determine the appropriate motivators that should be used in various situations.
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| Content Standards |
Concepts |
Performance Standards/Performance Indicators |
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Organizing |
Demonstrate the ability to use resources efficiently and effectively to achieve specific goals.
- Allocate human, financial and material resources.
- Determine staffing and material needs to meet organizational goals
- Assign individuals to specific jobs.
- Make decisions on the best use of resources within cost and schedule.
- Discuss, with examples, task prioritization.
- Develop organizational and flow-charts.
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| Content Standards |
Concepts |
Performance Standards/Performance Indicators |
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Controlling/
Evaluating |
- Discuss the significance of controlling in organizations.
- Discuss the relationship of setting appropriate goal/objectives and controlling.
- Discuss performance evaluations and how it is used to measure and adjust performance.
- Evaluate performance expectations with established standards on an ongoing basis and determine alternative actions when goals are not being met.
- Measure performance (evaluate the projected to actual).
- Conduct an employee evaluation
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| Content Standards |
Concepts |
Performance Standards/Performance Indicators |
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Communication |
Demonstrate proficiency in the use of effective oral and written communications.
- Select appropriate mode of communication for a given situation.
- Explain the importance of building business relationships.
- Discuss the behavioral/ communication style of employees
- Develop strategies in dealing with various behavioral/ communications styles
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